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Sanity check: How much will the iPhone impact IT and business users?

July 2nd, 2007 by Jabez Gan [MVP]

Issue: iPhone impact on the enterprise

Make no mistake, the iPhone is a consumer electronics product. It’s an uber-phone aimed at digital enthusiasts who want to use their phone to have a better Internet and computing experience on the go. Of course, no one wants and needs a better mobile computing experience than business users. That’s why the iPhone could quickly spill over to have a significant impact on businesses.

Many businesses and IT departments are already anticipating iPhone requests from employees. In response, Gartner analysts are advising businesses against adopting the iPhone for a variety of reasons, including:

  • Lack of enterprise-level security
  • Lack of support from mobile e-mail providers (BlackBerry and Good)
  • Limited backup options
  • iPhone’s $500 price tag
  • Apple’s inexperience in delivering enterprise products

In its research note titled “How to Plan for User Interest in the Apple iPhone,” Gartner even went so far as to estimate that the total cost of ownership (TCO) of supporting the iPhone will be double the TCO of supporting the BlackBerry or Palm Treo.

Full article can be found over at:

Posted in Computing | 2 Comments »

This entry was posted on Monday, July 2nd, 2007 at 10:05 am and is filed under Computing. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

2 Responses

  1. University Update - Apple iPhone - Sanity check: How much will the iPhone impact IT and business users? Says:

    […] Link to Article apple iphone Sanity check: How much will the iPhone impact IT and business users? […]

  2. absorbation Says:

    I hear a lot of criticism from Microsoft about the iPhone. I think it’s the case of sour grapes. Yes, the iPhone lacks certain things, but this can be implemented with firmware updates, this device has a future updates planned out for it.

    Remember this is a fashion accessory. In a meeting, if someone got out their iPhone I believe it would turn heads. It is so simple, yet so clever. I know if my friends saw me with one they would be jealous.