FSRM: “Access is Denied” is logged in Event Viewer
May 4th, 2006 by 
Jabez Gan [MVP]
Some customers are reporting that after installing FSRM (File Server Resource Manager) of R2Â on your existing W2k3 R2 machine will generate the error “Access is Denied” from time to time in the Event Viewer. The error looks something like:
EVENT LOG Application
EVENT TYPE Warning
SOURCE SRMSVC
EVENT ID 12317
COMPUTERNAMEÂ Â MHGADAPNT00
TIME 5/1/2006 12:15:45 PM
MESSAGE File Server Resource Manager failed to enumerate share paths or DFS
paths. Mappings from local file paths to share and DFS paths may be
incomplete or temporarily unavailable. FSRM will retry the operation at a
later time.
Error-specific details:
Error: (0x80070005) Access is denied.
Error: (0x80070005) Access is denied.Â
This is a known issue and Microsoft is working on a fix. The cause is still unknown yet. To get updated information about it, please leave a comment and I’ll get back to you when new information is available.
UPDATE:- There has been an update posted HERE– this post explores a work around- There is no KB article yet but now that the FSRM team has been alerted to the issue it shouldnt be too far away.
Posted in Bugs, Windows Server System | 
41 Comments »
May 4th, 2006 at 1:57 pm
Thanks in advance.
May 8th, 2006 at 1:15 am
please inform me too
thx
R.Peter
May 8th, 2006 at 1:11 pm
Please inform me.
Thanks, Geoff
May 8th, 2006 at 6:58 pm
Thank you very much. Please inform me as well.
May 10th, 2006 at 10:01 am
Please inform me as well.
Thank you!
May 17th, 2006 at 9:54 am
Thanks in advance!
May 23rd, 2006 at 8:03 pm
Experiencing the same issue. Thanks for the info. Look forward to any new information that may be provided.
May 24th, 2006 at 1:32 am
Please inform me as well.
Thanks !
May 24th, 2006 at 4:00 am
Please inform me as well
Thank you!
May 24th, 2006 at 4:40 am
Inform me please
Thank you !
May 26th, 2006 at 6:05 am
Please inform me too.
Thank you!
May 26th, 2006 at 7:18 am
Everyone’s name is down so you may as wall include me 😛
May 28th, 2006 at 10:04 am
Same here – it’s spamming my event log every hour.
May 29th, 2006 at 4:08 am
Please update me also, any news on this yet?? It’s been a while since this issue was first reported and Microsoft still didn’t solve it!
May 29th, 2006 at 11:25 am
Sorry no update yet… MS is still on working on the KB…
June 2nd, 2006 at 10:21 am
Please include me too! Thanks!
June 6th, 2006 at 12:20 pm
Please include me as well.
Thanks!
June 8th, 2006 at 8:53 am
I have a case open with Microsoft regarding this issue … currently there is no other solution then setting “HKLM\SYSTEM\CurrentControlSet\Services\SrmSvc\Settings\DisableSearchDfs†to 1.
June 22nd, 2006 at 4:58 am
I would like an update on this issue too please.
Thanks in advance.
June 27th, 2006 at 5:02 pm
Would like an update! thank you!
June 28th, 2006 at 3:15 am
Inform me please
Thank you !
July 11th, 2006 at 3:56 am
Please let me know when fixed
July 18th, 2006 at 10:34 am
We are having this issue as well. Thanks!
August 2nd, 2006 at 4:50 pm
I’d like the fix too when it comes in…
August 8th, 2006 at 9:16 am
This solved our problem:
On the PDC emulator add “authenticated users” to “users” (net localgroup users “authenticated users” /add).
On the file server stop and restart the FSRM services (net stop srmreports, net stop srmsvc, net start srmsvc, net start srmreports).
Best regards,
Markus
markus.gruber@mii.at
http://www.mii.at
August 14th, 2006 at 2:40 am
Pls include me too….
August 14th, 2006 at 10:03 am
Pls include me..
Thx
August 15th, 2006 at 9:57 am
Me too please
August 21st, 2006 at 7:08 am
Same issue here.
Markus, how did you realize that you needed to add Authenticated Users to Users ?
It sounds strange to me…
August 23rd, 2006 at 6:15 am
It was the resultof another case with Microsoct concerning the same issue. How the group “users” was removed from “authenticated users” is still not clear – MIcrosoft has the opinion that this must have happened intentionally.
August 28th, 2006 at 8:18 am
please inform me also…hard to find a solution in this…
August 30th, 2006 at 3:51 am
Would like notification of the fix please.
September 5th, 2006 at 3:40 am
Hi! Could someone please try the solution mentioned above and tell me if it works?
(On the PDC emulator add “authenticated users†to “users†(net localgroup users “authenticated users†/add).
On the file server stop and restart the FSRM services (net stop srmreports, net stop srmsvc, net start srmsvc, net start srmreports).)
Thank you!
September 8th, 2006 at 3:42 am
please inform me also…
September 13th, 2006 at 11:56 am
Would also love to know the fix.
September 19th, 2006 at 12:43 pm
I’ve get this error after adding an W2K3 R2 server to an existing W2K3 domain. The schema in the existing domain was updated using the command “AdPrep /forestprep” (with the R2 version AdPrep) before adding the new server.
I don’t want to use the reg fix proposed here as there’s not details of what effects or side effects it will have.
Please notify me when a hotfix or KB article is released.
Brian
September 20th, 2006 at 2:26 pm
We are seeing this on the lone W2K3 R2 server we have–it’s on an NT4 domain (actually SBS 4.0a)
September 25th, 2006 at 7:23 am
I can confirm that the proposed workaround (add the Authenticated Users do the Users group in the PDC emulator) works.
September 28th, 2006 at 3:12 am
Hi folks,
please also take me in information flow. At my site it seems to be, that this error maybe produced whenever the search is going to a netbios (DFS) name.
Best regards
Matthias
September 29th, 2006 at 8:07 pm
[…] A while ago Jabez Posted an article about FSRM: “Access is Denied†is logged in Event Viewer, Browsing Our Friends blog over at “The Filing Cabnit” It seems some light has been shed on the article as well as a small workaround. Please find most of the article below but dont forget to check out their blog to get the full story-You rock guys. […]
September 29th, 2006 at 8:28 pm
An update has been posted HERE…Please read this as its the latest news…We will keep you up-to-date with the latest news as it comes to us. This article explores a workaround (sorry no KB yet) but it should be on its way.