R2’s FSRM: Not Receiving any email notification?
March 10th, 2006 by 
Jabez Gan [MVP]
In R2, If you are unable to receive any email notification after setting up File Server Resource Manager, it is dued to the fact that you are using Exchange with SMTP. There is a known bug that email will not be sent out if Exchange has Basic authentication turned on.
Workaround: Customers who do use basic authentication can turn it off and FSRM’s email notification?should work. If customers who do not use Exchange, will not have this issue too.
Microsoft is working on a QFE and will release it when it’s done. I’ll post more when it is released.
Update 1: Please leave a comment to this blog and I”ll send you an email notification when the hotfix is out!
Update 2: We have received lots of email notification request. Rest assured that the first thing it is released, I’ll immediately send an email to all of you! 🙂
Update 3: Good News! The hotfix is now available! Please contact PSS and quote the hotfix 914678. The hotfix will not be available for the public at the moment. View the KB at http://support.microsoft.com/kb/914678
Posted in Windows Server System | 
42 Comments »
February 28th, 2006 at 10:34 am
Thanks – please send me a heads up when the patch is out.
February 28th, 2006 at 10:56 am
Hi! Please send me a notification when the R2-Hotfix has been released. Thanks in advance.
Regards
Jürgen Winter
February 28th, 2006 at 11:14 pm
Sign me up!
March 1st, 2006 at 1:23 am
And me…I love to keep up-to-date 😀
March 1st, 2006 at 6:57 am
please send me a notfication asap the patch is released
thx
Wilfried
March 1st, 2006 at 9:45 am
pls notify.
thanks
March 1st, 2006 at 2:14 pm
please send me a notfication asap the patch is released
March 1st, 2006 at 3:03 pm
pls notify.
thanks
March 1st, 2006 at 4:30 pm
Would like to know when patch is released.
March 2nd, 2006 at 5:12 am
plz notify…thx
March 3rd, 2006 at 1:05 pm
Put me on the notify list, too! Thanks!
March 6th, 2006 at 10:04 am
Please let me know when the fix is available.
Thanks
March 7th, 2006 at 2:59 am
Hi please remove me from the list.
I already got the patch and it’s working fine!
The patch is still not public!
March 7th, 2006 at 4:40 am
Notify please … !!!
Thanks
March 7th, 2006 at 4:16 pm
notify please
March 7th, 2006 at 9:55 pm
Hi! Please send me a notification when the R2-Hotfix has been released. Thanks in advance.
Regards
Mike Hill
March 8th, 2006 at 6:35 am
Please let me know when the fix is available.
Thanks
March 8th, 2006 at 10:11 am
sign me up as well please.
March 9th, 2006 at 3:00 am
Please notify me when available
March 9th, 2006 at 11:03 am
Please copy me on the hotfix notification
March 10th, 2006 at 9:27 am
Got the hotfix – before I install, can someone tell me if it requires a reboot?
March 10th, 2006 at 11:04 am
No reboot necessary. Howevre you might want to stop any services which are related to MS Exchange.
March 13th, 2006 at 4:16 am
Is this hotfix for R2 server or Exchangeserver?
March 13th, 2006 at 5:52 am
This hotfix is for R2 server which is connecting to a Exchange Server for email hosting. So you install this patch on the R2 server, not the Exchange Server (if the exchange server isn’t a R2 machine)
March 14th, 2006 at 7:04 am
Can you let me know when/where the hotfix is available? thanks
March 14th, 2006 at 10:24 am
Peter, I tried emailing you and got a bounce email from your mail server. Anyway, please see Update 3. The hotfix is now available.
March 23rd, 2006 at 4:38 pm
Is it possible to get this patch for a demo verision of R2? We are evaluating R2 specifically for the quota management and would like to see the emailing functionality in action. Thanks.
March 23rd, 2006 at 11:12 pm
Hey Nick,
Yes you can install that patch on an evaluation R2. Just ring up PSS using the method I posted above and they will send you the link to download the patch.
Also please see the KB on when will the quota fail (only if you have exchange, it will fail).
June 19th, 2006 at 9:29 am
I need the patch, but don’t want to pay MS $99 to get it. Can someone just email it to me?
June 19th, 2006 at 8:47 pm
Hi David,
If you are geting hotfix from MSFT, you will not be charged. Just open a support incident, give them your credit card number, get the hotfix and your credit card will be void.
July 8th, 2006 at 8:50 pm
Interesting enough, glad to know there is a fix to this issue. Does anyone know if this fix allows us to enter the username and password creditials to autheticate with the SMTP server? I am currently using mdaemon email server and will be moving to exchange in the fall and it does not like my setup as I need a username and password. I also noticed this problem with printer manager in R2 email notification not working as well. I wonder why Microsoft did not take in account SMTP authorizations.. mmmm?
August 7th, 2006 at 4:46 am
hi, Please send me the hotfix, when it is available
Many Thanks
Hari
October 3rd, 2006 at 1:54 am
Please copy me on the hotfix notification. Cheers.
October 17th, 2006 at 4:59 pm
I know that the hotfix has been released, but is there anywhere to get the hotfix from other than MS, as it would be great to get it as soon as so i can install on my server during out of hours. Thanks,
Farhad
October 18th, 2006 at 4:45 am
Sorry i dont understand…can you re-phrase?
October 18th, 2006 at 12:14 pm
Hey Farhad,
I think it’s best that you contact MS Support for it. We will not be able to provide you any support if anything goes wrong.
🙂
October 26th, 2006 at 1:43 am
Please can jou send me the hotfix
thanks , Gary
October 26th, 2006 at 4:10 pm
Check the update in the post…there is the hotfix mentioned there!
November 3rd, 2006 at 4:08 am
Please can jou send me the hotfix
thanks , Andrew
November 3rd, 2006 at 6:59 pm
PLEASE CHECK UPDATE 3 IN THIS POST…THE UPDATE IS FOUND THERE!!
November 18th, 2006 at 8:07 am
I can’t get the ‘hotfix’ with a trial version of R2.
I need it to validate the move from Server 03 sp1 to server 03 R2.
Can anyone send me the hotfix?
November 22nd, 2006 at 8:50 am
Please notify me.
Thanks. Jeff