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Computer repair… at 39,000 ft?

September 29th, 2005 by Patrick Elliott

(reposted from my personal blog at the request of Zack W.)

I realized last night how much I want to be a Microsoft MVP. On a red-eye flight from Seattle to Newark, I was just about to doze off to sleep when the flight attendant came by (it was a very late flight) and started up a conversation. She asked me if I worked for Microsoft, as to anyone not part of a TAP, TechBeta, or MVP program I probably looked like a Microsoft employee as my luggage as well as the pullover I was wearing had some Microsoft product logo on it.

I laughed, and told the flight attendant that I was a technical beta tester for Microsoft, and was returning home after a meeting in Redmond, Washington. She then started to tell me about some issues she was having with her laptop, involving Windows Error Reporting more specifically. (I thought to myself, if she was running Windows Vista and this was two years from now, WER would be much more useful as a diagnosis tool)

Anyway, to make a really long story short, I ended up cleaning spyware and doing a quick training session for her on how to keep her system running optimally — at 39,000 feet.

I realize now what being a Microsoft MVP means – It is about sharing your passion for technology freely and openly on a daily basis. It is about going beyond what is simply expected when researching or providing solutions to people’s problems. I had the honor to meet several well known MVPs during my most recent trip to Redmond. I mean – some of these guys wrote books that I have on my bookshelf, and I was sitting on the Microsoft Shuttle with them, talking about networking experiences, or limited user access, or anything. I was at first intimidated, because these are the names you read in the newsgroups all the time as a definitive answer to critical questions, and I had the opportunity to talk to some of these guys personally.

So, whether you are a Microsoft MVP, or a Technical Beta or TAP Beta participant – share your knowledge often – whenever you get the opportunity to help someone understand technology – seize it. The beauty of all of this is it is exactly what Microsoft developers and PMs do with us, therefore, to pass it on with some added value should come as second nature.

Posted in MS News | 3 Comments »

This entry was posted on Thursday, September 29th, 2005 at 11:01 pm and is filed under MS News. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

3 Responses

  1. Patrick S Says:


  2. Zack Whittaker Says:

    Hehe, hilarious 😀

  3. Fox Says:

    🙂 Like it…