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Office 365 Dirsync: Batch update of AD users, and password sync not working?

January 23rd, 2015 by Jabez Gan [MVP]

Background:

Office 365 with Dirsync setup.

Problem:

After a batch update of users in AD, and assignment of license in Office 365, these users are not able to login to Office 365.

However, if create a single user in AD and assign license in Office 365, the user is able to login to Office 365.

Solution:

Do a force password sync

Note: You must have Directory Sync tool version 6438.0003 or greater installed in order to perform the process below.

To trigger a full password sync, perform the following steps:

  1. Open PowerShell, and then type Import-Module DirSync
  2. Type Set-FullPasswordSync, and then press Enter
  3. Load Services.msc
  4. Restart the Forefront Identity Manager Synchronization Service Service.

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This entry was posted on Friday, January 23rd, 2015 at 4:05 am and is filed under Office365. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.


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