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Lync for Android or iOS not able to sign in? But Lync client works?

January 3rd, 2013 by Jabez Gan [MVP]

Background:
Lync for Android and iOS were launched recently. However, automatic sign in does not work for Lync/Lync Online (Office365).

Problem:
Using Lync client on PC and Mac, it signs in fine; however, when trying to sign onto Lync using Lync Server or Lync Online, it fails to sign on.

Solution:
As part of setting up the domain in Office365, it is missing a few CNAME records for Lync.

Add the following 2 more CNAME records into the DNS of your domain:

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